Top Edge "Your Aftermarket Specialists" in Montrose, CO Open now

Reviews about Top Edge "Your Aftermarket Specialists"

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  January 31, 2020, by audrey mann
  My aftermarket stereo system recently stopped working and when I thought about having to bring it to Top Edge to have it looked at (they are the closest business to my location) I was reminded of my horribly uncomfortable experience with one of the employees this summer. I brought my van in to have the stereo face pulled off to retrieve two cd's that had fallen through the dash and was bombarded by inappropriate sexual comments. The man ringing up my tab made a comment to me when I tripped on the stairs that I should be careful, and not to fall unless it was onto his face. And when he took my contact info and payment information he told me not to be surprised if I received a call from an unknown number, and he winked at me, and told me he was gonna take me skiing and show me all the good spots. When I got back in my van I noticed that, while in Top Edge's possession, it had been taken around some very sharp curves, as my passenger side drawer was flung wide open and my water bottle was tossed from the center console into the passenger side floorboards and spilling everywhere. I have never had a business interaction that left me feeling so belittled and reduced and disgusted. I couldn't think of anything to say at the time because I couldn't even wrap my brain around the fact that it was happening. But I am appalled by the manner in which this man conducted himself and the $50 I forked over to a company who would employ someone with his character. I will never return to Top Edge. And I will never reccomend this business to anyone. I would rather drive three hours to Grand Junction than give one more second of my time or any more money to a business that would allow such behavior to exist.
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  October 28, 2019, by Dominique Mongeon
  Although I love my setup that I received. I am very disappointed in the work done. My boyfriend got me a head unit installed for my birthday in the middle of august. Since it was hot then I didn't notice until it was getting cold, but they broke my heat while installing it. I brought it back to them thinking they could figure out what they did as my car is in great condition and there was previously nothing wrong. I brought it in and they couldn't find the problem. So, I was told to bring it to a dealership and they would pay if it was their fault. I did, and it was. The tech who put it in bent and broke my heating cable. I am now still waiting for said cable and for this to be fixed. Although they are paying for the damage I will never recommend this place due to the huge inconvienince this has caused and the stress commuting 45 minutes to work at 4 or 5 am freezing the entire way 6 days a week... You got 2 stars simply because you are working on fixing the problem....